We accept cash, credit cards & EFTPOS payments.

Yes, we do. We are able to deliver to Brisbane and surrounding areas. Some of our deliveries are outsourced to various transport companies and can be arranged at the time of purchase.

Unfortunately we are unable to commit to specific delivery times, however you will be given a four-hour delivery window for the day you will receive your goods.

If you are not contactable or not able to accept your delivery in the agreed time window on the nominated day an additional delivery fee may be charged.

In order to make your delivery as simple as possible, please give consideration to the following questions and advise us of any special requirements when organising your delivery.

• Will the item fit through all the access ways, including doors, halls, lifts and stairwells? The dimensions of your purchase can be obtained from the product listing on our website.

• Is there a spiral or narrow staircase that might require additional resources?

• Do you have any softwood floors, or cork, soft stone or vinyl tiles that might be impacted by heavy delivery equipment?

• Will the item need to be delivered over a balcony or a fence?

• Are there parking restrictions in your street or is it a one-way street? Do you have a steep driveway or overhanging trees?

Please note that the delivery companies will take all reasonable care. We will not accept responsibility for any damage which is not caused by us or in relation to any activity undertaken specifically at your request.

In addition, if there are any additional costs incurred due to unexpected issues an additional fee may apply.

Unfortunately, this is not possible and our delivery agents are not able to dispose of old furniture.

Unless otherwise stated all items purchased from The Sofa Company come with a standard 6-month consumer warranty.

All sales are final and no refund will be issued for change of mind on a purchase made.

Please email us at sales@thesofacompany.com.au if you have any questions or concerns. Please include your invoice number for reference.